Quizzes & Puzzles0 min ago
Lost Post Compensation
7 Answers
Can i claim for lost post i sent ,which has no value posted via a postbox.Or would i need proof of posting ? such as certificate of posting , even for a no value mailing ? I tried looking at Royal Mail, post office sites but couldn't find to my particular issue
Answers
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>>> So my guess is that its best to go to Post Office and get Certificate of Posting if this trend continues I buy nearly all of my postage online. While it doesn't prove that I've actually posted an item, it does quite clearly show that I've paid Royal Mail to have something sent to a specific address. For a 'no-value' item, I suspect that Royal Mail would regard...
20:20 Wed 20th Jul 2022
Quote:
"All claims must supply as a minimum the following “basic evidence”
the names and addresses of the sender, addressee and claimant,
the Royal Mail product used,
the postage paid and method of postage e.g. stamps, franking impression
the place of posting,
the date of posting,
the basis for asserting the posting details and product used (such as date of postmark, certificate of posting (if available) and for Royal Mail Special Delivery Guaranteed by 1pm® and Royal Mail Signed for® the product documentation and
a description of the contents."
Source:
https:/
It's the "the basis for asserting the posting details and product used" that might present you with difficulties. Even if you can persuade Royal Mail to cough up, their liability is limited to six first class stamps (or the actual postage paid, if higher).
"All claims must supply as a minimum the following “basic evidence”
the names and addresses of the sender, addressee and claimant,
the Royal Mail product used,
the postage paid and method of postage e.g. stamps, franking impression
the place of posting,
the date of posting,
the basis for asserting the posting details and product used (such as date of postmark, certificate of posting (if available) and for Royal Mail Special Delivery Guaranteed by 1pm® and Royal Mail Signed for® the product documentation and
a description of the contents."
Source:
https:/
It's the "the basis for asserting the posting details and product used" that might present you with difficulties. Even if you can persuade Royal Mail to cough up, their liability is limited to six first class stamps (or the actual postage paid, if higher).
>>> So my guess is that its best to go to Post Office and get Certificate of Posting if this trend continues
I buy nearly all of my postage online. While it doesn't prove that I've actually posted an item, it does quite clearly show that I've paid Royal Mail to have something sent to a specific address. For a 'no-value' item, I suspect that Royal Mail would regard the simple fact that I'd paid for the service (which I could prove by submitting a copy of their PDF address label) as sufficient proof to pay me their nominal compensation (i.e. 6 first class stamps) if the item got lost in the post.
So perhaps you might also want to consider paying for your postage online?
I buy nearly all of my postage online. While it doesn't prove that I've actually posted an item, it does quite clearly show that I've paid Royal Mail to have something sent to a specific address. For a 'no-value' item, I suspect that Royal Mail would regard the simple fact that I'd paid for the service (which I could prove by submitting a copy of their PDF address label) as sufficient proof to pay me their nominal compensation (i.e. 6 first class stamps) if the item got lost in the post.
So perhaps you might also want to consider paying for your postage online?
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