Bloody Banks

[Canary42]

I hate it that while I struggle to navigate online banking's convoluted (supposedly security) pathways, they quite happily interrupt me with marketing messages (requiring response) about all their lovely products/features.

I'm trying to complete a transaction Mr TSB, just mugger off and let me get on with it.

It's just taken me over a quarter of an hour to pay my water bill, during which process I required my mobile telephone, my Debit Card, and a device in which to insert the latter to follow yet more security steps.

It's not easy being an Octogenarian having to deal with systems thrown together by unfeeling whizz-kids.


Grrrrrrrrrrrrr.


{End of Rant]

[jno]

I don't get that from Lloyds. Would a pop-up stopper help?

[Canary42]

I don't think so jno, but I could give it a try, thanks.

[Hopkirk]

Put your bills on direct debit. Job done.

[lankeela]

I'm with Co-op and it drives me mad trying to log in to online banking - so many pages you have to go through - why can't it all be on one page? You have to scroll across every page to move up to the next one and it is full of 'useful' messages about fraud and other accounts. Trying to make online payments is as bad - like the OP it drives me mad having to keep putting information in then getting a text with a code and all manner of gumph.

[tonyav]

Bloody HSBC site went down Friday evening Grrrrrrrrrr.

[ladybirder]

Nationwide is easy. Logging in takes less than a minute.

[barry1010]

Not surprising considering how much money they have to repay due to fraudulent transactions when their customers have been scammed.
Not noticed any marketing on the TSB app

[barry1010]

I'm with TSB, Nationwide and Santander and they are all quick to log in to, just needs a fingerprint.
They each have different security measures when it comes to making a transaction, one needs a card reader, the other uses a verification app and the third sends a code to my mobile.

[calmck]

A bit simpler here. Log in using Touch ID on IPAD. Set up those I pay monthly, either for same or different amounts. Confirm using 3 digits of personal 7 digit code set up by me. One off payments confirmed with SMS to my phone. I'm same age as you

[Arksided]

Barry.
Not noticed any marketing on the TSB app

Me either, I prefer the app to PC version I find it easier, never any problems as in what Canary has come up upon.

[youngmafbog]

I've got accounts with a few Banks and never seen any marketing ads?

IMHO you cant have too much security, some dont have enough for me especially in mobile banking.

[bobbinwales]

Use an app on your mobile.. it knows who you are and may just need a fingerprint or password...avoids them cardreaders

[Peter Pedant]

Put your bills on direct debit. Job done.
I got over charged

and they were really cool about it - having threatened me with bailiffs "oh I do believe you might have" been overcharged - not even an oops.

I have no idea how much moolah they have squeezed out of paritally sighted OAPs

[Peter Pedant]

I had: we know you are you as the voice recognition software confirms ( you arent dead ) etc...

[barry1010]

bob, I use an app on my iPad for my Nationwide current account, I log in with my fingerprint. I still have to use the card reader to make payments. Every bank is different

[davebro]

I switched from Santander due to their inane Ant & Dec adverts. I see those are continuing but at least I'm not helping pay for them!