Evri Deliveries

[naomi24]

Our first experience has left us far from impressed.   Has anyone else had a poor service from them?

[jno]

you're not upstairs from me, are you, Pasta? I'm taking in other people's mail all the time.

[Dizmo]

Pasta: My partner is the same, she won't use any eBay seller that uses them. If a seller uses them, after stating that they will be using RoyalMail, she asks for an explantion (and it better be a good one).

I know that on one occasion an eBay seller cheaped out and used Hermes, despite my partner paying £5 more to have the item sent by DPD. The item never arrived.

[jno]

Evri used to be Hermes didn't it, Diz?

Trouble with my house is that I have the number and the people upstairs are A and B. Unfortunately, the biggest supplier of drop-down menus to retail sites hasn't got the A and B on it, just my number. So it's always my bell they ring.

[Dizmo]

jno: Yeah, they used to be Hermes.

I personally have never had any issues with them, however my partner has had more parcels lost (if I recall correctly they were lost at the hub, and not with the local driver) than delivered. I think she's just really unlucky with them.

I try and avoid using them, however if I see an item on eBay that uses them, I'll still buy it. My partner will actively buy from another seller, if she can. If she can't, she'll contact them (explaining why she refuses to use Evri) and pay more money for it to be sent by another courier, even if it costs an extra £10 in postage costs.

[pastafreak]

It's happened again...this morning a neighbour knocked on my door looking for his parcel. He wasn't even given a photograph as a clue as to where/who it was delivered to.

Diz...the only way I'll order from a seller on eBay who uses "another courier" is if they offer click and collect.  Then I can pick it up at Argos in town. They've not messed that up...yet.

[Chipchopper]

Yes, poorly packaged, damaged packaging, damaged contents, Delivery driver was soon gone.