I have just come home to a letter from the Royal bank of Scotland making an offer of a refund into my RBS account of all the charges dating back 6 years that i have claimed, there is a letter enclosed saying that in future any charges will be applied and non refundable but it looks like the charges will be at the same rate. I intend to avoid paying any such charges to the best of my ability, but I am not brilliant with my account and I may just slop up, if these charges are being repayed because a judge said they were unlawful, why are they staying at the same rate?
These charges have not been declared unlawful in a court of law.
The banks have avoided court action by settling out of court.
Most banks are now charging �12 - a significant reduction in most cases - and this has been deemed 'fair' by many independent financial experts and is likely to be the standard.
Read their latest terms and conditions - you will probably find they have been charging �12 for some weeks.
Cheers for that both of you :)
does that mean i should snatch their hands off then and sign the agreement to drop the complaint and get the money put back into my account?