Mouse curser will not move

[PHorwood]

My friend using Win98 on a 7 year old desktop finds that the mouse cursor will suddenly lock up. There is no option but a hard shut down. It is a ps2 connected mouse.
Any ideas please.

[ACtheTROLL]

learn to live with it

3.11, 95 & all flavours of 98/ME "just do it"
It gave the world Ctrl+Alt+Del

[grivitate]

could u just buy a hamster instead?

[ACtheTROLL]

oops
meant to add - if it's the original install - a new start might be a good idea (make sure he has all the drivers though)

[Buenchico]

Reinstalling Windows will sometimes fix the problem. (You can do an 'on top' installation, which retains all of the programs and data on the PC. There's no need to format the hard drive first).

If your friend has got the Windows 98 disk (or you can get hold of one), here's what to do:

First you need a boot floppy. Your friend may already have one but, if not, you can make one by going to
Start > Settings > Control Panel > Double-click Add/Remove Programs > Startup Disk

Put the boot floppy in its drive and restart the PC.
Select 'Boot with CD support'
Watch the screen to see which drive letter is assigned to the CD drive. It will almost certainly be E (not D as it probably usually is).
Insert the Windows disk into the drawer.
Type 'E:setup' and hit return. (That, of course, assumes that the letter E is assigned to the CD drive)
Then simply follow the on-screen prompts.

An on-top installation of Windows never does any harm (although it's sometimes necessary to reinstall some types of antivirus programs after doing it) but it often speeds everything up and it can fix problems like the one your friend has been experiencing.

Chris

[PHorwood]

Thanks for the sensible answers!!!!!!!!!!