I recently bought a new PC with a program called Nero 8 essentials pre-installed on it. I want to download my own version of Nero 8. When I try to load my own version I get the message saying that I would have to uninstall the preloaded one first. When I try to uninstall the preloaded one I get the message saying that the shellmanager is missing and it wont let me uninstall it. Can anyone help
Sorry, just clicked on the link on for cleaning tool on above link and the page no longer exists.
One piece of advice I`ve seen is to reinstall essentials from your disc if you received one with computer, then try uninstalling again.