Oh please can I have a humongous rant ?

[Bobbisox]

I have been trying to contacy Sky tech support since Saturday morning, I get to the call centre and they put me through and then I get the message 'call waiting time is ????
till now I have been on hold a combined time of 4 hrs 20 mins and I still haven't got through, I have a problem on my land line which is with Sky
I want to swear, scream and punch someone !!!!
Bobbi

[redman41]

Have Sky not got a Call-Back facility like BT......when line is clear they ring you back ?
It's a pull hair out moment Bobbi !!! Frustrating isn't it.......

[steg]

the steggess phoned sky on Saturday and got thru no problem twice, cause our sky box packed in; they did say they were having problems with their computers

[Bobbisox]

no redman they don't, all I have had is condescending call centre people who sound about 18 yrs old, two of which insisted on talking over me
Screammmmmmmmmmm

[biggerlonger]

I have always found their customer service first rate

[Bobbisox]

yes steg you get through to that dept ok, but try getting a line check done...!!!

[Bobbisox]

and Santa is a real man BL...lol

[steg]

i don't need a line check

[biggerlonger]

its probably you, not knowing how to use a phone properly, or communicate effectively.

[craft1948]

probably......she did used to work for BT.....

[Bobbisox]

shurrupppppppppppppp BL ya daft sod...LOL
i know you don't steggy...

[funnygirl]

That is a long time.

I only had to call the SKY techies once for a computer problem and they were quick and efficient.

[Bobbisox]

aww ta for that craft, I feel like a traitor for going over to Sky...he-he

[Bobbisox]

it just seems to be the telephone line check thats hard to have done funny