mmmmmmm they are meant to be a good company ; however, i have just found out that despite paying for my car insurance with them and receiving policy documents - they in fact cancelled my insurance without contacting me, & kept my money! therefore, I have been driving around for 4 months with no insurance because they cancelled it - and why - because the renewal quote they gave me was incorrect and should have been £90 more !!!!
BIIIIIG complaint letter heading on its way to them .... BUT - thats just 1 experience.