Question Author
Well thanks all some very interesting answers. I am a bit annoyed with myself really because i do not often buy online, but decided to try and get a bit fitter so decided to buy a good quality rebounder(mini trampoline). I found a website in the united kingdom, not really keen on giving name at this moment in time as the lady who runs it has done her very best to try and sort it out for me with the German manufacturer of the rebounder, who I must say has also apologised for the delay and has tried to help. I paid in sterling thru paypal to the women whose website it is, presume a one man band as has a house address as uk address and she is based out in Greece teaching, she has sent me her video. When I ordered it on the 23rd November, she said it would probably take 5 to 7 days to get here. As we have had Christmas and the New Year and weather problems on both sides of continent have told them I will be in contact in the New Year about it. I shall ask them once again to contact Hermes as they will only talk to the German manufacturer who sent it. I am of the opinion that either Hermes have lost the original address label, otherwise why is the last entry on the tracker showing "label being reprinted", it is damaged, or they just cannot be bothered to send it out at the moment. When you check Hermes out on the internet there are a lot of complaints. I can but hope that it will be sorted or I get some sort of refund.