It's simple. Get your husband to call the CSA tomorrow, he should have the number on some of his letters and it's easy to find on line. Tell them he believes his son has left full time, non-advanced education, that's 'A' level in England and Wales and Highers in Scotland. Most BTEC courses are considered to be non advanced. HNC, HND and university are advanced education and Child Benefit should not be claimed. The CSA is not interested in these cases.
If your husband is like mine and would rather you spoke for him in situations like this the person you speak to should allow him to give verbal authorisation for you to explain the problem, it is up to the officer if they accept it but most of us do, this will only be allowed once and written authorisation will be needed in the future. He will have to go through a security check when he phones but it's stuff he will know.
Stay calm, we are only doing a job and most of us really want to help.
The agency will request a Child Benefit read out (takes minutes) and it will say if it is, or is not, still in payment. If it is in payment the end date will be his 19th birthday. If it is not in payment the case will be closed with an effective date close to the date the Child Benefit claim ended. You should suggest that he may be claiming JSA as he is no longer attending college and you would like it investigated. This is easily checked. I know everyone thinks we're out to get the NRP, but we are also keen to stop benefit fraud by the PWC. I have worked at the CSA from the start and have found that Non Resident Parents like your husband listen to all the horror stories in the press and never contact us if they have problems because they believe we're always on the Parent With Care's side. This is not true. In an ideal word the CSA should not have to exist, parents should be happy to make a private agreement. But our job is to work out a fair agreement for the benefit of the children.
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