ntuser.dat & ntuser Video CD movie-maleware removal !!Help please!!!

[Puzzled001]

Help ,please, My d.i.law has just informed me that the above 'malware/virus?' has been 'passeed' to her PC, I have checked and it has been transferred to my PC via an email she sent me.It has appeared in 'My Computer' 'c' drive as ntuser.dat Text Document 1KB and ntuser Video CD Movie 3,832 KB. Normal right click > delete does not remove it. She has been informed NOT to open it as it could cause severe problems. Does anyone know how to get rid of it ???

[VHG]

Well NTUSER.DAT CAN be a genuine Windows file, though it is usually a hidden file so the user would not normally see it.

I have had a look round the web and it seems in some cases this is NOT a virus.

I would run malwarebytes to see if it finds anything. Get the free version.

http://www.malwarebytes.org/

[rojash]

Exactly where and how did you find these files?
It's normal to have ntuser.dat in C:\windows\config\systemprofile (and possibly c:\windows\repair)
Because the extension is .dat which is a generic extension, the files can be identified as media files, but they are not.

It's also normal to find ntuser.dat.log in C:\windows\config\systemprofile. Because the extension is .log, the file may be identified as a text file, but it's not.

As VHG says, run malwarebytes, but if it finds nowt, I shouldn't worry. At various times in the history of the Internet there have been crazes for sending out fake virus warnings, naming files that are actually supposed to be there. These are followed by a wave of panic, as innocent people are duped into deleting essential system files.

[AlBags]

I agree : )
Scan it.

[Puzzled001]

Thanks for your replies, I realised after 'googling this' that my daughter in law had been told a load of 'tosh' and that it was part of the registry . I did post this but put it in computers. Many thanks again for your reassurances.