Would you put a complaint in?

[Booldawg]

Went on holiday for a week in Tenerife with 6 year old daughter last week booked via Thomas Cook.

On the transfer from airport to hotel the rep was the typical gobby early 20s lad who spoke on the microphone like everyone was on a club 18-30s holiday. He even used the F word at one point. I saw several people look at each other a bit shocked. Bearing in mind their were other young children on the coach.

He made gory references to the recent death in Los Cristianos and make several jokes like 'soon we'll beheading off to Los Cristianos' etc etc. I hadnt told my daughter about that and was quite lucky that she wasnt really listening. He gave away enough details for her to question was he was talking about.

I'm not the type to complain and wouldnt really want to see him lose his job, he needs to do a bit of growing up. Would you complain under these circumstances?

[chrissa1]

This made me gasp as I read it. Unacceptable behaviour. Yes, complain.

[NoMercy]

Foul language is never acceptable in front of children.

The brutal murder of an innocent woman - the details of which are too gruesome to comprehend - is not something that anyone should ever joke about.

He deserves to be sacked. He deserves to be named and shamed.

[daftgrandad]

Definitely complain.
If he gets the sack and I sincerely hope he does,he will hopefully have learnt that his abusive
manner,is not what is expected from someone in that type of job

[netibiza]

I would have a word with the chap himself before complaining.

[pretty_snowdrop]

yes I would complain. It is not acceptable to swear in front of children. The rep needs more training by the looks of it.

[guilliebrougues]

unacceptable behaviour. I would report him.

[boxtops]

Definitely - completely unacceptable behaviour.

[andy-hughes]

I think it is more appropriate to contact the rep's employers than to speak to him yourself.

Part of the maturation process that turns us from children into adults is learning the concept of 'time and place'.

We all like the odd inappropriate joke, we all swear occasionally, or even frequently, but not in front of our children or loved ones.

This lad has obviously not grasped that a coment that may be funny in the bar with his peers, is not funny to family holiday makers, and this should be pointed out to him, and that is the job of his employers.

If you make your point in those terms, the employers will understand the issue you are raising, and hopefully he will get some firm advice about relating his language and humour to the company in which he is operating.