Broadband connection

[marion29]

My computer is not directly plugged into the phone line and wasn't at my previous address a few months ago, but why does it now disconnect when you are using the phone? It is broadband and they don't tell you this!

[stevie21]

What is it plugged into? Can you describe how you're set up? Are you using one of those wee filters - my phone and broadband both go into that and it's the filter that gets plugged into the phone socket.

[OBonio]

To add to stevie21's answer, all the phone sockets in the house need a microfilter. This splits the signal needed for ADSL and for voice communications. If you don't have a microfilter, using the phone could interfere with the broadband signal and cause it to disconnect. You also might be able to hear the ADSL signal interfering with voice....