I've had a phone call from someone claiming that my PC has downloaded some potentially dangerous items, and they wanted me to log on so they could check it out. Being a naturally suspicious so-and-so I asked first where they were calling from & how they knew my PC might have a problem, they were vague but said that Microsoft passed the information to them. This seemed highly unlikely to me, apart from anything else I don't believe I've contacted microsoft since we moved over a year ago so how would they have my phone number. I said no thank you & put the phone down.
Is this another scam to hack into & steal personal info?
There was a story in Which magazine this month where a woman got one of these calls, and paid £415 to have the problem fixed, and for lifetime PC support !!!
These are well known scams and I have had at least half a dozen of these calls in the last 6 months.
The last women who rang and told me I had a fault on my PC I shouted down the phone "you lying b*****d".
A few minutes later she rang me back and told ME off for swearing at her, even thjough she was trying to scam me.
Yes, definitely.
How would they know what you've downloaded? Microsoft wouldn't pass on anything anyway.
They are either trying to get personal details of you by trying to get you to allow remote access to your pc or attempt to install a keylogger.
I've had this a couple of times, just put the phone down.
My normal response is 'That's interesting? I'm running Linux how would Microsoft know or care?'