Just had a phone call....

[mrs_overall]

I renewed my car insurance on line last night. A woman from the insurance company has just phoned to confirm certain details.
Her: I need to ask you for your phone number
Me: You have just rung it. How do you think we are speaking right now?
Her: Do you have an email address?
Me: Yes, it is the one you mailed a confirmation to last night.
Her: Do you know your date of birth?
Me: Yes thankyou, I have had it for quite some time.
Her: Would you be interested in details of house insurance?
Me: I renewed my house insurance with you two weeks ago.

I have to say she was very pleasant...just thick.

[Duncer]

I think they have a very short list of carefully programmed questions and anything outwith the expected responses confuses them deeply.