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giveup | 10:30 Wed 29th Aug 2012 | ChatterBank
10 Answers
How can you get to speak to a person @BT
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Avatar Image dotty.
accidentally bump into them as they arrive on holiday here from delhi?
10:32 Wed 29th Aug 2012
Avatar Image Nibble
seance?
10:34 Wed 29th Aug 2012
Avatar Image giveup
Question Author
A friend needs to contact them and cannot get to speak to an actual person. They told her one thing and did another.
10:34 Wed 29th Aug 2012
Avatar Image commoner
BT speak with forked tongue...Believe me!
10:39 Wed 29th Aug 2012
Avatar Image gness
Press the number they tell you to press if you want to pay a bill/change over to them?
10:41 Wed 29th Aug 2012
Avatar Image EvianBaby
From a landline: 0800 800 150
From a mobile: 0330 123 4150*
From abroad: +44 179 359 6931**

Have a cup of tea ready though, you'll likely be on hold for a while in my experience.
10:41 Wed 29th Aug 2012
Avatar Image craft1948
I just ring 150 from my landline and have always managed to speak to a person.................
11:33 Wed 29th Aug 2012
Avatar Image divegirl
you can try here....

http://gethuman.com/

Lisa x
11:39 Wed 29th Aug 2012
Avatar Image LoftyLottie
The best thing I ever did was ditch BT. There is no communication between their various departments and no notes made on history so you never get any continuity. The worse call centres I have ever experienced.
11:43 Wed 29th Aug 2012
Avatar Image WELSHYORKIE
As a business user I have a dedicated account manager so I have no problem
12:08 Wed 29th Aug 2012

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