ebay

[bednobs]

done my first few sales on ebay. I have discovered that i rather overestimated on the cost of postage. Am i able to refund part of the cost to the buyer thru paypal?

[rsvp]

for crying in a bucket bednobs - you're not Jack the Ripper-what's the problem? Talk to the recipient, if they have a problem, redress it.

[bednobs]

eh?

[boxtops]

I don't know what that's about either ^ !

Anyway bednobs, I'm like you - if the price on those big golden stamps is much less than I've paid to a buyer, I wouldn't give them 5 star feedback for "cost of postage and packing". I always refund if the postage is way out - and like you sometimes I think something will be too fat for the large letter slot, then at the PO it slips through easily. Do what you think is right - buyers do (in general) appreciate your honesty.

[Dee Sa]

I have bought but never sold on EBay but I overhead a lady say to her friend - make as much money on the postage as you can- as she was sending her parcels.

[boxtops]

That's bad practice, dee sa - you get marked on the reasonableless of yoru P&P charges, I couldn't do it. I do reuse packaging all the time so I don't need to spend much on bubble wrap or padded envelopes.

[mrs.chappie]

I bought one of those plastic guides the PO use, off eBay, and I love it. It was well worth the money.

[bednobs]

i went for a compromise and refunded 1/2 the difference.

[Sir Alec]

People have been honest and refunded postage to me a few times. I think it shows honesty and I've reflected this in their feedback. Other buyers read it and know that they can trust the seller.