T Mobile

[rosyposy]

Mr Posy has a mobile phone which he never uses - just carries it in case of emergencies. Today I tried to use it but was unable to connect. We took it into the T Mobile shop and they said that if you don't use a phone for six months they delete your no.and also delete your credit!! He had about £9 cr. so wasn't best pleased. They gave him a new sim card with new number which is a pain, and we bought a £5 top up.We had no idea about this,can anyone tell me if this is normal practice with all phone suppliers, surely they could have sent a text warning? They must be raking in a bit of money from elderly people I think, my neighbour got a phone for Christmas and hasn't taken it out of the box yet!
That is my rant for today - rosy

[ojread2]

Yep, normal
USe it or lose it

[rosyposy]

Oh well, win some, lose some, wish someone had mentioned it tho' I could have had a few chats with the £9 :0) thanks OJ -rosy (I'd better have a word with my neighbour too')

[normchurch]

they're a bunch of thieving crooks, then. but what else is new?

[flicrat]

I have a Virgin mobile and it tells you this in the instruction book.As I still have some credit on my old phone, I charge it and ring my new number so as to keep it activated - because it is a back-up if the other goes wrong or I mislay it!

[rosyposy]

right there norm but by no means the only ones, and I will remember that flicrat, thanks for replying-rosy

[ojread2]

you could set an alarm to go off and just use it once a month to call home perhaps?

[rosyposy]

Thank you all for your replies and very helpful tips - rosy

[boxtops]

Yes it's normal, my MIL has one she rarely uses, her credit gets cancelled through lack of use.

[BlueToffee]

If you have a bank accont with £9 sitting in it for 6 months, do they take it off you? No, it's called theft.

My cousin threatened to take Vodaphone to the small claims court for theft for exactly the same amount, they paid up!

[Granger99]

I can see the logic of cancelling the sim to some extent.
People suddenly change to contract phones etc and do pass away and the providers of pre pay services may not be informed.
In the case of fixed lines the telephone companies tend to get to know if a line will not be used as line rental is being paid.

[MadFerret]

Some get blocked after 3 months, every month or so just make a one minute call and it keeps them active

[Granger99]

Hi Blue Toffee

A bank will not take the money off you if it is sitting in an account for 6 months. I have some 5 year ISA'S.
The money is moved to a dormant account section.
I understand there were proposals to give some of this money to charity when there was no chance of it being claimed.
This would seem reasonable if the person has got to say 120 years old and he has not been heard from.