Originally posted a thread here:
http://www.theanswerb.../Question1171375.html
To cut long story short, 9 of us were originally going to Nottingham to a concert, so we'd booked and paid for 3 triple rooms. We booked through booking.com and as such, the payment was non-refundable.
Anyway 3 people pulled out, so we had triple room paid for, that we didn't need/want and we couldn't get our money back.
Well, last night I got a phone call from the hotel, informing me that they'd double booked and that she was trying to find me another room in a nearby hotel. After explaing my situation, she agreed to cancel the booking and return my money in full - RESULT !!!!
I'm still buzzing - I can't believe my luck :)
Anyone else had any good luck recently ????