News2 mins ago
Major Rant....
16 Answers
why can't the eye hospital answer the bleeding phone..its not hard is it
that would appear to be my rant LOL
that would appear to be my rant LOL
Answers
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The automated system were calling me to get me to clarify if I was attending an appointment, that I never knew about. Took me 45 mins to get through to the main reception and I have now been trying for 2 hours to get through to the laser lot - and yes Maggie they are there coz it rings and rings and rings and when you ring back its engaged....its crazy!! anyways back to work to keep trying .... will let you know the end result later when I make it home
but if you were there in person and they stopped speaking to you to answer the phone, you'd get annoyed at that :-)
i doubt they are just looking at the phone deliberately not answering it to wind you up, they are probably very busy.
unless they have caller id, i have caller id and routinely ignore people i don't want to speak to...
i doubt they are just looking at the phone deliberately not answering it to wind you up, they are probably very busy.
unless they have caller id, i have caller id and routinely ignore people i don't want to speak to...
The switchboard operator in Truro Royal Cornwall received a call at a little past two in the morning from a somewhat inebriated man who wanted to know what time the hotel bar opened.
"At eleven a.m., Sir, I think - but this is the Treliske Hospital that you have called," she replied.
At three-thirty A. M. the phone rang again and the same man, this time obviously feeling no pain, asked the same question.
"Not until eleven a.m., I think, and I have told you already that this is the Treliske Hospital not Mannings Hotel," she said a second time.
At five-fifteen, the hospital switchboard operator received still another call from the same guy, now completely stoned. Once again he asked the same question.
More than a little irritated, she snapped, "I told you, sir, you'll have to wait until eleven A. M. to get in the bar, that's my best guess when it opens and, once again, by the way, this is the fecking hospital."
"Get in, hell," croaked the drunk, "I want to get out of the damn place and check in with you as I have a liver biopsy at midday!"
"At eleven a.m., Sir, I think - but this is the Treliske Hospital that you have called," she replied.
At three-thirty A. M. the phone rang again and the same man, this time obviously feeling no pain, asked the same question.
"Not until eleven a.m., I think, and I have told you already that this is the Treliske Hospital not Mannings Hotel," she said a second time.
At five-fifteen, the hospital switchboard operator received still another call from the same guy, now completely stoned. Once again he asked the same question.
More than a little irritated, she snapped, "I told you, sir, you'll have to wait until eleven A. M. to get in the bar, that's my best guess when it opens and, once again, by the way, this is the fecking hospital."
"Get in, hell," croaked the drunk, "I want to get out of the damn place and check in with you as I have a liver biopsy at midday!"
That is all very well Caz but that isn't the point, the phones never get answered and when I was ill and was unable to attend my mum was on the phone for hours trying to get hold of someone to postpone my appointment. They are severely understaffed and I don't appreciate being told that I am 26th in a queue of patients when there is only one dr on duty. I also had to witness an elderly patient being told that her ambulance would have to be postponed because they couldn't wait for her any longer and she had already been waiting for a considerable amount of time.
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