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fruitsalad | 16:18 Thu 07th Feb 2013 | ChatterBank
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I have waited in all day for my upgrade mobile phone to be delivered and that rubbish company known as yodel has lost it...conveniently
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Oh no! What a pain! :-( What are they going to do about it?

that's unfortunate .... can you claim against them?

(by the way - i have never heard of yodel)
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Virgin are investigating it MM I dont know why virgin use this shower there has been so many complaints about them
can't you go onto the yodel site and track it's last movements?
Dot makes a good point. Track it online and then tell Virgin you can forward a copy of this to them which shows you have not yet had it. Sod them investigating it. Why should you have to wait around for someone elses mistake.
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I had been tracking it since this morning the last stat was " data no parcel" which led me to ring virgin who then phoned yodel and yodel told virgin it had been lost
That is really bad. Virgin should be sending you a new one out, whilst they investigate where the original one has gone.
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virgin are sending out another phone on saturday I wont be waiting in for it though it it does'nt arrive while im in they can bring it back monday, tuesday, wednesday of whatever day they happen to catch me in.
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*or*
Well I'm glad they're sending you a new one, although they should be sending it next day. Hopefully if you're not in they will be able to leave it with a neighbor.
I've had bad dealings with Yodel in the past too.

Right. Best get ready for work... :-(
Yodel are rubbish....
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I wont be ordering from amazon either I understand they use yodel for deliveries
Yes / No - or are you too fed up to answer me ?
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sorry bazile went to let off steam...no its not that one its a nokia cant remember the model
ok
No amazon uses loads of different couriers, Royal Mail, Parcel Farce, Yodel and another that escapes me at the moment
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think I will steer clear of anything that yodel delivers I had heard bad things about them before but didnt realise virgin uses them as their courier service, just as well I didnt have to pay for the delivery

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