Can I Get My Money Back?

[mrs.chappie]

I made a purchase from a website that I now believe to be a bogus website.

The goods haven't arrived and I've sent several emails, over the last three months, asking them for the goods or for a refund. Initially they asked me to wait a few more days, then a few more days, and now they are not answering my emails.

I found some reviews (I know I should've checked before ordering) that indicate this company takes your money but doesn't deliver the goods.

I paid with a Visa Debit card and I am wondering if I might be refunded by Visa?

Also, is there anyone I can report the company to? They only give an email address, no telephone number or postal address. (Yes, I know I was stupid ... you live and learn).

Thanks for any replies, peeps. x

[society]

Mrs. Chappie, ask the credit card company to cancel your present card and issue another card with a different account number.

[mrs.chappie]

Thanks, all.