Chkdsk ?.

[zabado]

My PC has shown a pop up telling me " The file or directory "C" is corrupt and unreadable please run the Chkdsk utility " How do I do this, or would it be safer to take it to the repair shop ?.

[ummmm]

Or you could ignore it and just run a scan.

[jules77]

Could be a problem with your hard drive. Dont use any of the scans or updates from google as you may end up with a virus. Safer to take to local repair shop, they can run a clean up if necessary, or test hard drive.

[bibblebub]

http://support.microsoft.com/kb/315265#method1

It is a genuine Windows warning of a possible disk problem, not a virus or that sort of thing - but NOTHING TO BE WORRIED ABOUT and a repair shouldn't be necessary. Run chkdsk and it will almost certainly fix the problem.

[bibblebub]

p.s. I've had to run chkdsk numerous times over the years and it's been nothing to worry about. Just one of those things that happens now and then.

[bibblebub]

that link i gave was specifically for XP but it's no different for other OS's http://www.speed-up-pc.org/speed_up_hardware/chkdsk_utility.php

[bhg481]

CHKDSK can ce run under windows Zabado.

From the Start menu open Computer.

Right-click on disc C and choose Properties.

Under the Tools tab you will find Check disc.

Select that - you will then have to restart the computer as the system disc can't be checked whist windows is running. On restart the disc will be checked and then Windows will start.

[jules77]

You can also have a virus which is causing the Chkdsk error and it could be a faulty hard drive causing the error too.

[jules77]

Back up any important stuff you have before you do anything, if you can, just in case you corrupt your operating system, which has happened to me twice.

[zabado]

I can't back up the PC to my portable hard drive because :- ( and I quote ) "windows back up could not backup any of the drives included in the back up". Also when I went to disc C and tried to check the disc, I clicked on check disc and nothing happened. Maybe I should just take it to the repair shop, but thanks for all of your help.

[bhg481]

One more try Zabado before you go to the expense and inconvenience of a repair shop.
Start Menu > Accessories > command prompt.

chkdsk c: /R

[SlackAlice]

Don't give up yet, 'check disc' can be a little slow to start. Make sure you re-start your pc to enable it to initialise.

[HansUrbancka]

I really would like to have some more info on the 'Pop-up'. Were you on the Internet when it materialised or had you just switched-on your computer/laptop.

It could be that some malware has arrived on your 'doorstep'. In which case you need to download and run a scan with Malwarebytes. Make sure you choose the Free Edition and reject all offers for a download or trial run of the Pro item. :-

https://www.malwarebytes.org/free/

Hans.

[zabado]

A big thank you to all you guys. They say at little knowledge is a dangerous thing but a bit of advice from each of you has sorted out the problem. Thank you.