Had an email stating that my card had been used in two cities at once...and as a result my account has been deactivated. An SSL secure link was provided where I can update my account creditials.
Ignore?
Almost certainly as I'm sure banks phone not e-mail something that serious. But it wouldn't hurt to call your local branch and ask. Tell them of the attempted scam at least.
probably - phone your Nat West Card centre soonest, the phone number on the back of the card and they will tell you - and, if a scam, they'll ask you to forward them the offending e-mail......
It must be a scam.
Banks never email you other than to tell you to ring or more likely log on to read a secure message.
I bet the email didn't even mention your name (Dear valued customer or something similar)
It probably also had many basic spelling or grammatical errors.
Never ever respond to an email like that, or open any links. It's a scam hoping to scare you. Log into your account from a completely new window, and if you can log in ok, it's phishing. Forward it to [email protected] straight away, too.
I get them all the time and I haven't even got a natwest account.
banks may well put a stop on your card if there's suspicious activity and (in my experience) they don't tell you at all, they just wait for you to phone up and ask what they're up to. But I don't think they'd do it by email.
If you actually have a NatWest card, and you want to check, you could always try buying something online, eg at www.jnogoldbullion.com, and see if it's accepted.
I find it hilarious that people who don't even hold accounts get these emails. Of course,the more,the merrier as far as the perpetrators are concerned.
Do banks ever track down the numpties who do this?
pastafreak: Unfortunately the scammers that manage to drain a few accounts of funds make sure they are never caught. You will also find that the police have absolutely no power what so ever if no money has actually been taken. I could, in the laws eyes, set up a scam similar to the banking scam and until I actually unlawfully gained access not be touched by the police. The smart scammers don't tend to get caught unless they get too greedy. Nearly all money making scammers will bounce (connect through multiple servers, even other people's computers) their connection and make it difficult to trace. The successful scammers are the ones located in countries that are out of jurisdiction.
It's really easy to use open proxies, or at least it used to be. In my IRC days I bounced through an open proxy for the Japanese government. God knows how or why there was an open proxy... It wasn't open very long though. For a short while my resolved IP address was [email protected] which is now mofa.go.jp. I only did it to stop people from packetting me.
I received these e-mails about a fortnight before the hackers managed to pinch! all my contacts. I did not open these and all were from Banks I do not use and one also telling me that my billing was not up to date. could I provide details of my bank. I do not deal with BT billing. So in spite of me ignoring these e-mails and deleting them they did not protect my computer neither did Bullguard. !! Due to this I have changed my provider but lost my e-mail address no matter who the provider is. I can only say that whoever has pinched my old e-mail address and will not give it up I hope it brings you unhappiness .