Petrol Strimmer, Engine Runs But Cutter Does Not Spin, Terrible Noise

[annieigma]

Hi,

Got a sarp VS251W TH26 kawasaki strimmer. engine is running fine, but cutter head does not engage, just loads of horrible crunchy noise.
Any ideas where we can get a replacement head? or what is the problem, is there a friction clutch in the head??
Thanks,
Annie.

[tonyav]

Yes there will be a clutch, could be that the spring is knackered or the shoes are knackered.

[Chipchopper]

This happened to me this morning, to turned out to be coarse grass stems wound tightly around the moving parts of the head assembly.
I managed to fix it by simply taking the head apart and cleaning out the plant fibers.

Other than that, it could be a worn clutch assembly, as mentioned or possibly the drive shaft broken or maybe the throttle cable.

Parts should be obtainable from an authorized dealership.