I'm in the U.S., but appliances being what they are, they should have some similar characteristics. First, you don't say whether it's and "over and under" or side by side, but both work nearly the same.
It's a good sign that fridge is apparently working normally. The freezer section is where the "fresh" cold air originates for both itself and the fridge. The cold air comes from a compressor, etc... and enters the freezer. Usually that cold air is then routed to the fridge section through a little door like device which is electronically closed and opened as required by the thermostat in the fridge. The little (maybe 3 inches tall by 5 inches long, depending on the make/model) "door" can fail and in your case it may have failed in the closed position, not letting enough cold air in from the freezer.
Given enough expertise, one can fairly easily remove and replace the "diffuser" (technical name for "little door") fairly easy. Additionally, there's a fan that actually moves the air between the two compartments. You should be able to here it running whenever the freezer is running. It could have failed. Again, with just a smattering of knowledge and a few handtools, it can be replaced.
Good luck!