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Wanadoo e-mail

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Brian David | 20:12 Sat 01st Apr 2006 | Technology
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please could somebody give me the e-mail address for wanadoo as i would like to contact them. Thank you
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They don't seem to want you to email them! Usually direct you to their help/faqs


but I found this:-


2) If you would like to email us, simply go to www.wanadoo.co.uk/help/contactus


and follow the instructions. We aim to reply to all emails within 48 hours. However please be aware that email is not a secure medium to exchange personal or sensitive data. Takes you to:-


How to make a complaint
Article ID: kb4963
We aim to provide you with an excellent service. If this doesn't happen, we really want you to let us know so we can fix it. We follow a Code of Practice that explains exactly what you can do if you wish to complain - this can be found here.


http://www.wanadoo.co.uk/terms/code.htm?linkfrom=terms__terms_selector&link=fsFWA_6_1Link3&article=TERMS_selector_links#complain



If you also want to know how your complaint will be dealt with, you'll find more information here.


http://www.wanadoo.co.uk/terms/code.htm?linkfrom=terms__terms_selector&link=fsFWA_6_1Link3&article=TERMS_selector_links#howwillwedeal




Wanadoo don't have a (publicly available) general e-mail address. Customers can contact them via this web form:
http://www.wanadoo.co.uk/knowledgebase/webforms/contactu s/form.cfm

Alternatively, you can telephone or write. Details are here:
http://www.wanadoo.co.uk/aboutus/contactus/default.htm?l inkfrom=help.wanadoo.co.uk&link=footer_contact_us

Chris

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