drops connection

[commoner]

I use a Netgear wireless router to connect to the internet via a cable modem.....my problem is that the connection is dropped at random intervals, sometimes when I am actually using the internet. The connection was stable prior to getting the router so any ideas and help to solve this would be much appreciated....thanks.....commoner

[wideboy]

Commoner, by a cable modem, do you mean something like NTL. I noticed yesterday in PC World and Currys (I had to buy a new router and went for the Netgear this time - last time was a Belkin) and I noticed that they are selling two version now (stickers all over the place) distinguishing the 'BT Broadband Line' versions from the NTL versions? How long have you had the router?

[Kerplunk]

Upgrade the firmware on your router.

[commoner]

Hi Wideboy actually I am not on my own Pc so not sure what to say..........the router is only a couple of months old and is the netgear wgr614 and is for use with a Swiss Cable company package. Not sure which version firmware it is or even how to upgrade it..............still. not to worry, will contact netgear for help....thanks lads.......commoner.