ChatterBank0 min ago
Broadband problems
Hi there
Please could you tell me if it is possible to run a telephone extension off the same master phone socket that broadband is connected to?
Everytime I plug the extension in it says there is no dial tone for the broadband connection - when I disconnet the extension, broadband comes back!
Help!
Answers
No best answer has yet been selected by penniebark. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ....the broadband filter(splitter) which you should have been supplied with must be plugged DIRECTLY into the main telephone socket..then the broadband modem and telephone both plug into the filter (splitter).....Putting a two-way phone adapter into the main telphone socket first, then taking your modem and telephone seperately from there will not work....at least not on my stuff.....commoner.
your ADSL broadband modem cable should be plugged into the telephone socket via an ADSL Filter, (usually a small white box with a telephone socket and an adsl socket on it, if you are trying to use a double socket plug the double socket into the adsl filter not the other way round....
if you are getting this problem while doing this correctly then you have a faulty filter...usually you will have been supplied 2 of these with your broadband kit...use the other one or if you have no more, you can buy them from maplins/tandy/btshops or speak to your ISP and they might send you a replacement
I disagree.
The only way i got it to work was to plug the splitter in first, then the extension and a filter into this and a filter on the other end of the extension - I got 2 filters when i signed up.
Then you can plug phone and/or pc into both locations.
If I tried the filter before the splitter, it didin't work