tonywiltshire Member Profile in The AnswerBank

Refund not received for goods I never received!

Hi, A large department store sent an entire order (placed online) to the wrong address. I managed to get the items returned to the store, and was promised a full refund. Although I have only received...

smurfchops

Royal Mail Re Direction of Post

When my son's friend sold his house, he asked my son Carl if post could be re-directed to him, which my son agreed to. However Carl is getting mail for his friend, with demands for utilities which...

Sweetee

Does my phone provider have to fix my phone seeing that it has now became faulty which appears to be a design fault?

My headphone jack doesn't work and even bluetooth doesn't work and googling has led me to other users who have a similar problem which points to a design fault, as i'm on contract are they obligated...

Aquagility

Encroaching tree roots.

Does the owner of a property have the same right to remove tree roots from a neighbouring house as he would have with overhanging branches?

BRIANDR

Reference from Employer

I have been made redundant by my ex employer and I am being paid just over 55% of my salary as a pension. The only statement they will put on the reference to another employer is This person commenced...

Bandaidrequired

Who is liable for increased holiday costs due to one party cancelling?

Three of us booked a holiday and paid in full. Then one person cancelled and the travel company only part-refunded them. They explained that this was because the cost of the holiday increased for the...

Meg888

Debt Co Chasing

I posted this in business & fin, not getting many answers, would appreciate some advise. Hi. My house was repossessed 4yrs ago, and among other debts, I left behind a second charge which had been...

Olliebaby

What is realistically expected of a Landlord/Landlady?

We have been in our house privately rented for 7 years and we are slowly realising the house is in need of a LOT of work. Infact, it needs stripping out and completely re-starting. It has never been...

rebecca321

estate agents entering a flat without permission

i got the keys to a rented flat on wednesday, and on the following monday morning the estate agent came and tried to let herself and a male contractor into the flat. She did call my name when she had...

Michaelhj

Witness Expenses

I was sitated to court in Scotland in April 2011 and my expenses came to £450 with hotel, loss of salary, transport etc. I submitted my claim and was asked for my receipts. I contacted the court...

BigRooster

slanderous remarks and the police

My question is if someone has been spreading slanderous things about a person which then leads to a confrontation can the police be involved to sort things out.

fzz33

What should I do about my violent housemate?

My housemate threatened me the other day because I closed a door 'too loudly'. I apologised but she said I was 'disrespecting her' and was all up in my face. I told her to back off and stood up to her...

cottonbud

unexpected letter from Rossendales

i moved address from a HA property at beginning of feb this year, sending the keys back via special delivery, new tenants have since moved in. I didnt owe any utility bills or council tax on this...

HelpNeedes

Kicking my boyfriend out?

Hey guys, I'm planning on kicking my boyfriend out of my house (council house) and would like some advise on the legalities of this. First some back story and detail... I have had my tenancy with the...

notnutnut

A question on process in civil court

If in an ongoing case (Chancery) when costs are awarded against the other side for failed applications and aborting a three day trial say,is it generally intended that these be paid prior to the next...

marsipants

Neighbour claiming water damage

My downstairs neighbour had water damage on her ceiling. She came up to us to see it was anything we had done. We could not find anything and she then said it had stopped. Then she came up to say her...

neil_loves_marie

works grievance procedures

been off work for 4 (was signed for 8 weeks) works due to stress at work, went back on thursday last week to be treated unfairly. the job i been doing for the last 12 months i could no longer do as...

EcclesCake

How does legal aid work?

I've been following a thread about an ABer who has a County Court appearance later this week. If I've deciphered it correctly it is the first hearing yet she is about to 'run out' of legal aid. How is...

weeal

Employment Law Query Please?

Hi, wee quick question here hopefully. I work full time, I have been offered a fantastic new job but don't have a month to get started, therein lies my problem. I gave a month's notice but deducted my...

seaniie

Company phone - do i have to pay £3k back to my company?

Hi, I Have a company mobile phone that i used for "Internet Tethering" at home as i was required to do an on-call shift a few nights a week which required me to look at e-mails and connect...

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