For info and to further clarify Kaspersky version issues as others have pointed out:-
On a Windows 10 Pro PC, downloaded Kaspersky Internet Security for Windows Trial version which installed as version 16.0.0614(d), from:-
http://www.kaspersky.co.uk/free-trials/internet-security
Connects to AB without any problems.
Invoked and installed the latest update 16.0.0614(e). On testing, connection fails when attempting to click / run any of the .PHP webpage script files that are associated with some of the AB web links, such as 'My Profile', 'Login' etc. (Edge, Firefox, Opera all fail).
Disabling any or ALL of the Kaspersky Protection modules, such as Web Anti-Virus, Anti-Banner, Firewall, etc failed to connect to AB.
Tried adding the AB website addresses www.theanserbank.co.uk and theanswerbank.co.uk to the Kaspersky trusted URL settings and that also failed to make the desired AB connections.
BUT, Pausing Kaspesky Protection did enable successful connections.
So, on checking a bit deeper into the various Kaspersky settings, discovered the only solution that worked for me required disabling Network Traffic checking on Port 80 (HTTP).
From that result it would seem to indicate Kaspersky is detecting some sort of WEb
HTTP traffic coming from the AB servers that it thinks is an attack threat and stops the web traffic from reaching the Browser. Most likely the .PHP script activity.
To disable the Port 80 Network traffic check, performed the following:-
- From the Kaspersky Settings Panel, select 'Additional>Network(network settings)'
- Check 'Monitor selected ports only' and click 'Select...'
- Click 'HTTP port 80' and select 'Edit'
- Set 'Status' to 'Inactive' and click 'OK
- Close any open Web Browser (important) and then restart the Browser to test.
For Kaspersky analysis of the issue, there is the Kaspersky Support Tools available within Kaspersky Internet Security package to switch on tracing and produce reports to send to Kaspersky.