Crosswords2 mins ago
Single Malts
51 Answers
Is aged whiskey's significantly improved by great age ?
For example, I ordered a 12 year single malt from a supermarket, which was substituted with a 5 year, aged one, of a different distillery.
Should I feel cheated ?
For example, I ordered a 12 year single malt from a supermarket, which was substituted with a 5 year, aged one, of a different distillery.
Should I feel cheated ?
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.Price of a whisky depends on so much more than the age statement. It can also take into account the reputation of the distillery, the number of bottles of each variant made and any prizes won.
The only way of knowing if you've been cheated is to look at
1. The usual/recommended price of each whisky
2. The prices on the day you purchased
Assuming you paid the actual price for the 5 year old, I'd feel cross if I had ordered a £40 bottle reduced to £25, but got sent a £25 bottle which was unreduced, but if both were either at full price or reduced by a similar margin then it wouldn't be so bad.
The only way of knowing if you've been cheated is to look at
1. The usual/recommended price of each whisky
2. The prices on the day you purchased
Assuming you paid the actual price for the 5 year old, I'd feel cross if I had ordered a £40 bottle reduced to £25, but got sent a £25 bottle which was unreduced, but if both were either at full price or reduced by a similar margin then it wouldn't be so bad.
> Should I feel cheated?
That's not a substitution that should have been made. It's not a reasonable one. You should have refused it. But, given that you didn't, were you cheated? It's a tricky one. Probably the supermarket ought to have rules about which items can and can't be substituted, and for what. Swapping an £8 bottle of rioja for an £8 bottle of a different rioja is probably OK. But a 12-year-old single malt ... there's a good chance that was being bought as a present for someone, perhaps because it's their favourite, so swapping to a 5-year-old from another distillery is not something the supermarket ought to be doing.
That's not a substitution that should have been made. It's not a reasonable one. You should have refused it. But, given that you didn't, were you cheated? It's a tricky one. Probably the supermarket ought to have rules about which items can and can't be substituted, and for what. Swapping an £8 bottle of rioja for an £8 bottle of a different rioja is probably OK. But a 12-year-old single malt ... there's a good chance that was being bought as a present for someone, perhaps because it's their favourite, so swapping to a 5-year-old from another distillery is not something the supermarket ought to be doing.
What you probably should have done, Chip, is ticked the ‘no substitute’ box.
Failing that, if the substituted one is cheaper than the one you ordered then they should refund you the difference. If it’s a more expensive substitute then no problem as you should still be charged the price your cheaper, ordered, one was.
So no, I don’t think I’d feel cheated in these circumstances.
Failing that, if the substituted one is cheaper than the one you ordered then they should refund you the difference. If it’s a more expensive substitute then no problem as you should still be charged the price your cheaper, ordered, one was.
So no, I don’t think I’d feel cheated in these circumstances.