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Thanks, No engineer called it was all done at the exchange I understand, BT have (supossedly) run a test on the line any say they found nothing.
in the box I have orange into the B sq and orange (more) & white going in the A on the strip, blue coming out of the A on the strip and White (more) & blue coming out of the B on the strip.
I will make sure i'm there during the next call to BT, I think they are fobbing my friend off.
Thanks again for the help on this.