My mobile phone is on contract with o2, �30 per month (100 texts & 200 mins. included) I have had the phone for 2 years now and it's looking a bit worn out, my question is if i stay on the same contract / tarrif can I swap to a new phone free of charge ?
phone o2 and tell them you want to cancel your contract has the other mobile companies are offering you a much better deal, they will then panic and thro better deals at you, if you've got the bottle you can keep hammering them down to a really good deal.
i did this last week and they offered me a free motorola v8 on a �15 a month contract with 200 minutes and 200 texts.
theyve also got a special sim only deal on at the moment for �20 a month that gives you 600 mins and 600 texts, you can then buy a fone off ebay, the offer is on until 30th october.
Like above poster said, call o2 i did. Been with them for 28months, told them that i wasnted to know how long it would take me to cancel my contract as i was unhappy at the cust service (i didn't get 1 call asking me 2 upgrade). After a bit of hagling i got a samsung g600, 2000 txt, 1000mins, unlimited i-mode & 5MB broadband wireless router for �25 a month. They were so helpful & have restored my faith with o2