Phone Insurance With Bank

[bobo101]

I have phone insurance with my bank. One of the criteria for being able to make a claim is to have proof of ownership. How do I do this when I bought the phone from eBay over 60 days ago and is no longer in my purchase history. Plus not in my emails.

Is there still a way to prove ownership of my phone.

The insurance is with Aviva, through NatWest.

Thanks

[daffy654]

Did you pay via Paypal? did you keep the email from the Ebay seller thanking you for your payment/purchase?

[bobo101]

I don't have anything saying proof of purchase. My account got hacked so i had to open new account. The phone was bought with cash.

I'm guessing there's just no way of proving it.

[boxtops]

Your PayPal history should show the transaction, if you paid that way.

[boxtops]

^ posts crossed - contact eBay then, they will have your past history stashed away behind the scenes, surely.

[factor-fiction]

I would ask your bank. It won't be the first time this has happened.