Taxi Fare

[kyle987]

Recently I was overcharged twice the amount for journey. I am sure because I used a few online taxi calculators for the same route. At the time I did not note the taxi license reg number. Is there any way I can get this with just the taxis mobile number, so I could complain to the transport authority.

[SirOracle]

Firstly kyle did the cab have a taxi meter installed?. If so was the meter being used by the driver, ie was it switched on?.

If a taxi does a journey starting and finishing,in his licensed area then he must use his taxi meter for the journey.If the journey is finishing outwith his area then it is "fare by agreement"and the cost must be agreed with the hirer prior to commencing the journey.

If you booked through a company then they will have details of the journey in their office,these details must be kept for a period of at least six months.

How did you get the taxi driver's mobile no.?

Are you absolutely sure you booked a taxi and not a private hire car, there being a huge difference in the laws applying to each.

I would take any estimate of possible costs from the internet with a large pinch of salt.

Yes you can certainly complain to the licensing authority involved.I certainly would.

If i can assist you any further then please let me know.

[boxtops]

Kyle, are you in the UK? If not, different rules may apply, so we may not be able to advise you.

[dzug2]

The online taxi calculators only provide an estimate of the fare - they don't take into account all the circumstances

But double fare sounds dodgy - I'm sure you can complain anyway without the reg number

[RATTER15]

The Taxi meter in England record and calculate the fare based on time and distance, so if you are stuck in traffic the fare does go up, remember the fare also goes up in the evenings.

A Taxi driver is required by law to use the meter in the cab to calculate a fare, this does not apply to "Private Hire" cabs who are not required to have a meter.

[joko]

phone the co and ask how much the journey is postcode to postcode, thats the best estimate