Claridges, Bbc2 Documentary

[DTCwordfan]

My mind of hotel.

Yours?

[FredPuli43]

Ah,Ratter, the 'Is everything all right?' school of service (I hate it too) isn't found in the likes of Claridges . They train staff to make service unobtrusive; the staff are supposed to seem as though they're not there, but they'll keep an eye out all the time, to spot any potential worry or problem that a guest or diner may have. That's why each course arrives exactly when you want it. Someone is watching for just that moment when they sense you will want it ,not a moment before or a moment later.

[RATTER15]

Craft " Glad I'm not one of your hotel staff ratter" why do you say that? I don't stay in hotels much but when I have there has never been any problem, I'm extremely polite, I just don't like being fussed over, I would rather stay in a lower class hotel for that reason. I just expect polite and courteous staff, not staff to grovel at my feet, I'm no better than the staff that serve me, I don't need or want anybody to chase me around like a servant.

[RATTER15]

I would also never dream of requesting things be brought to my room, I have two perfectly good legs, if I need something I am perfectly able to get it myself.

[Robinia]

I missed pt 1 but was mesmerised by last night's programme...it's fabulous, I love art deco. Just put me in a suite please, don't fuss over me too much and as long as I can still have traditional English dinners and cheese on toast on demand I'd be deleriously happy.
shaney, I love Thomas too.

How much is tonight's euro lotto? :)

[tenrec]

I think this series would be a good training tool for some hotels in the Lakes. They treat the guests so badly, it's a wonder if they ever come back!

[emmie]

went there for dinner once, very nice, good nosh too.

[DTCwordfan]

Agree tenrec, one exception, The Ghilpin Lodge near Windermere Golf Club.

[tenrec]

Yes, Gilpin Lodge has a good reputation. However, some are far from good.