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**Services may have to be cut unless NHS England receives an extra £10bn in funding next year, groups representing the health service have warned.**
I can help them a little. A close relative of mine received a letter from her GP inviting her to have a shingles jab. This was on 27th August. She made an appointment for today and arrived as instructed. "I'm not ready to give you your jab" says the nurse, "because you are not yet 70."
"But you invited me. The letter said nothing about being over 70. If that's the case why did you send the letter? In any case you took my date of birth when I made the appointment. Anyway, I'm 70 in three days' time so it should be alright, surely."
"Sorry. I'll make you another appointment."
"No you ****ing won't. You've wasted enough of my time and of taxpayers' money. I'll take my chances."
So, an appointment wasted. A letter wasted. Nurse's time wasted. Patient untreated. "The envy of the world?"
**Services may have to be cut unless NHS England receives an extra £10bn in funding next year, groups representing the health service have warned.**
I can help them a little. A close relative of mine received a letter from her GP inviting her to have a shingles jab. This was on 27th August. She made an appointment for today and arrived as instructed. "I'm not ready to give you your jab" says the nurse, "because you are not yet 70."
"But you invited me. The letter said nothing about being over 70. If that's the case why did you send the letter? In any case you took my date of birth when I made the appointment. Anyway, I'm 70 in three days' time so it should be alright, surely."
"Sorry. I'll make you another appointment."
"No you ****ing won't. You've wasted enough of my time and of taxpayers' money. I'll take my chances."
So, an appointment wasted. A letter wasted. Nurse's time wasted. Patient untreated. "The envy of the world?"
Answers
The UK has been defined as a National Health Service with a country attached, the average pay for a doctor is now £100,000 p.a. & my daughter has had to wait 3 weeks to see one in person. No political party dare take on the inevitable task of a complete reform. The NHS is most definitely not 'the envy of the World'.
21:39 Mon 20th Sep 2021
Well, you successfully manage to lead focus away from your *** poor defense of the bus, so well done on that.
I just said I meant the Right. I'm sire the LGTB community come in many political leanings. Usually you use the term "nasty left" when describing thw Labour Party and it's supporters, so you'll forgive my misunderstanding.
I just said I meant the Right. I'm sire the LGTB community come in many political leanings. Usually you use the term "nasty left" when describing thw Labour Party and it's supporters, so you'll forgive my misunderstanding.
-- answer removed --
The UK has been defined as a National Health Service with a country attached, the average pay for a doctor is now £100,000 p.a. & my daughter has had to wait 3 weeks to see one in person. No political party dare take on the inevitable task of a complete reform.
The NHS is most definitely not 'the envy of the World'.
The NHS is most definitely not 'the envy of the World'.
Mozz, //Language suggesting that the money "saved" could go to the NHS, when in reality there was no intention of that happening. //
Your logic is skewed. There was no 'intention'. There never could be an 'intention'. The people who came up with the suggestion were not in a position to decide what would happen to that money and anyone who thinks they were needs to have a serious think. It was simply a suggestion. Reading it in any other context is foolish in the extreme. Why is that so difficult to understand?
Your logic is skewed. There was no 'intention'. There never could be an 'intention'. The people who came up with the suggestion were not in a position to decide what would happen to that money and anyone who thinks they were needs to have a serious think. It was simply a suggestion. Reading it in any other context is foolish in the extreme. Why is that so difficult to understand?
My word!
I never expected my little story to generate so much interest! I didn't expect the "Bus" and Brexit to rear it's head. That's AB for you.
Yes, my story was anecdotal in that it does not provide evidence of a widespread malaise in the NHS. I never intended it to, however. Instead I thought I'd share it as an indication of why throwing huge amounts of money at the NHS is never going to be a solution. The surgery in question had fifteen cars in the (staff only) car park when my relative arrived. None of them was able to draft a letter which said "Don't make an appointment until you are 70". That doesn't take any money. It takes staff to use their loaf and a manager to make sure that they do so. Among the surgery's 25 staff there are three managers - a practice manager, an assistant practice manager and an administrative manager. The only thing they seem a bit light on is doctors. There are five but only one of them is full time.
Thanks for all your contributions. BA to Khandro as he obviously has the problem well sussed.
I never expected my little story to generate so much interest! I didn't expect the "Bus" and Brexit to rear it's head. That's AB for you.
Yes, my story was anecdotal in that it does not provide evidence of a widespread malaise in the NHS. I never intended it to, however. Instead I thought I'd share it as an indication of why throwing huge amounts of money at the NHS is never going to be a solution. The surgery in question had fifteen cars in the (staff only) car park when my relative arrived. None of them was able to draft a letter which said "Don't make an appointment until you are 70". That doesn't take any money. It takes staff to use their loaf and a manager to make sure that they do so. Among the surgery's 25 staff there are three managers - a practice manager, an assistant practice manager and an administrative manager. The only thing they seem a bit light on is doctors. There are five but only one of them is full time.
Thanks for all your contributions. BA to Khandro as he obviously has the problem well sussed.
Personally I find your relatives reaction to the nurse out of order!
"No you ****ing won't. You've wasted enough of my time and of taxpayers' money. I'll take my chances."
that kind or response is uncalled for.
As for issuing letters they are surprisingly costly and I am sure you would complain if you discovered the cost of sending a letter.
"No you ****ing won't. You've wasted enough of my time and of taxpayers' money. I'll take my chances."
that kind or response is uncalled for.
As for issuing letters they are surprisingly costly and I am sure you would complain if you discovered the cost of sending a letter.
well i sort of have to agree with RH.
if you did that at my surgery, you'd be on the naughty list (which for repeat abusers includes being removed from the list and in future having to make your GP appts through a centralised number for our city, and being offered care from whichever surgery is on duty that day)
if you did that at my surgery, you'd be on the naughty list (which for repeat abusers includes being removed from the list and in future having to make your GP appts through a centralised number for our city, and being offered care from whichever surgery is on duty that day)
//that kind or response is uncalled for.//
Yes it is. The medical needs to remember we pay for it and as such we should be treated correctly and not be expected to run around them. It is a disgusting attitude that many have seeming to think their time is more precious than anyone else's.
The NHS also needs to be criticised and understand why, something they just wont due due to this arrogance of theirs. They are runinuing what should be a great service.
Yes it is. The medical needs to remember we pay for it and as such we should be treated correctly and not be expected to run around them. It is a disgusting attitude that many have seeming to think their time is more precious than anyone else's.
The NHS also needs to be criticised and understand why, something they just wont due due to this arrogance of theirs. They are runinuing what should be a great service.
//that kind or response is uncalled for.//
I didn't actually relate what went before, redhelen. Believe me, if you knew what that was you'd find the response, if anything, a little restrained.
//As for issuing letters they are surprisingly costly and I am sure you would complain if you discovered the cost of sending a letter.//
I'm not complaining about issuing letters - though it does make me wonder why a letter was sent (in view of the cost you mention), bearing in mind the surgery has her e-mail address and two telephone numbers. I was commenting on the fact that the letter omitted vital information which caused wastage and inconvenience.
//if you did that at my surgery, you'd be on the naughty list (which for repeat abusers includes being removed from the list and in future having to make your GP appts through a centralised number for our city, and being offered care from whichever surgery is on duty that day)//
Delicate souls in the NHS, it seems, bednobs. As I said, I didn't relate the full exchange in which it was intimated that it was the patient's fault for not being aware that the shingles vaccination was not available to those aged 69 years and 361 days. Never mind that the people who drafted the letter and the person who agreed the appointment (having taken the patient's DOB at the outset) perhaps might have taken it on themselves to inform the patient. There was no apology. In fact I got the impression that the nurse was perhaps looking for one from the patient for wasting her time, hence the reaction.
Your idea that I might be barred from my GP practice sounds attractive. It is largely superfluous to my needs, serving only to delay my seeing somebody who can help me and I steer clear of it as much as I can. I've reached the conclusion that the GP service exists mainly for the benefit of its staff, with patients being somewhat of an inconvenience. I've all but abandoned much hope of getting anything out of it in return for the enormous sums I've contributed to it. I've actually had a local private GP practice highly recommended to me and for the few occasions I need one I'll probably just shell out for a consultation at a time and place that suits me. Far better than being treated as a nuisance.
I didn't actually relate what went before, redhelen. Believe me, if you knew what that was you'd find the response, if anything, a little restrained.
//As for issuing letters they are surprisingly costly and I am sure you would complain if you discovered the cost of sending a letter.//
I'm not complaining about issuing letters - though it does make me wonder why a letter was sent (in view of the cost you mention), bearing in mind the surgery has her e-mail address and two telephone numbers. I was commenting on the fact that the letter omitted vital information which caused wastage and inconvenience.
//if you did that at my surgery, you'd be on the naughty list (which for repeat abusers includes being removed from the list and in future having to make your GP appts through a centralised number for our city, and being offered care from whichever surgery is on duty that day)//
Delicate souls in the NHS, it seems, bednobs. As I said, I didn't relate the full exchange in which it was intimated that it was the patient's fault for not being aware that the shingles vaccination was not available to those aged 69 years and 361 days. Never mind that the people who drafted the letter and the person who agreed the appointment (having taken the patient's DOB at the outset) perhaps might have taken it on themselves to inform the patient. There was no apology. In fact I got the impression that the nurse was perhaps looking for one from the patient for wasting her time, hence the reaction.
Your idea that I might be barred from my GP practice sounds attractive. It is largely superfluous to my needs, serving only to delay my seeing somebody who can help me and I steer clear of it as much as I can. I've reached the conclusion that the GP service exists mainly for the benefit of its staff, with patients being somewhat of an inconvenience. I've all but abandoned much hope of getting anything out of it in return for the enormous sums I've contributed to it. I've actually had a local private GP practice highly recommended to me and for the few occasions I need one I'll probably just shell out for a consultation at a time and place that suits me. Far better than being treated as a nuisance.
//No-one deserves abuse in their workplace//
But before that, bednobs, nobody deserves being insulted, especially as a paying customer, when they have been let down by ineptitude. Mistakes happen (though in this instance there was adequate opportunity to correct it). It's how they are dealt with that matters and this particular episode of ineptitude was not dealt with at all well. And apart from that, uttering "no you ****ing won't" hardly counts as abuse.
But before that, bednobs, nobody deserves being insulted, especially as a paying customer, when they have been let down by ineptitude. Mistakes happen (though in this instance there was adequate opportunity to correct it). It's how they are dealt with that matters and this particular episode of ineptitude was not dealt with at all well. And apart from that, uttering "no you ****ing won't" hardly counts as abuse.
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