Not sure what section to put this is in.
Today I got a "scam" phone call pretending to be from BT saying I had not paid my bill.
I have a contract with BT just for BT Sport (no BT phone line). I pay monthly by direct debit and as far as I was aware all my payments were up to date.
This "lady" said she was from BT and was going to disconnect my phone today as I had not paid my bill.
I was a bit suspicious so gave her little information but she knew my name, my address and how much I paid every month.
So I told her I would phone BT direct to confirm the situation.
Eventually I got through to BT (boy do they make it hard for you to talk to a person).
Seems my payments are up to date and I owe nothing.
So beware of phone calls from people pretending to be from BT.
I guess they are trying to get you to give them your credit card or bank card details to pay this outstanding "bill".
There is an article from a newspaper here about it:
http://www.getreading.co.uk/news/local-news/police-warn-scammers-who-call-6520063