It doesn't matter who you tell, there will be no change until there is a complete overall of the NHS....and that ain't going to happen for purely Political reasons.
2004 I think, the Labour Health secretary (some woman) gave the GP's more money for less hours.......so, they did less and the overflow of patients went to A&E. Madness, but what else could a patient in need of medical care do.
Yes..bed shortages, an older population requiring social care exacerbates the situation......a situation that is totally unacceptable.