i have lost the capabilty of bringing up the @ sign by pressing the arrow under caps lock and the @ key ,not on this computer but my daughters anyone any ideas as to how i can get it back please as i am in the dog house .its something i have done inadvertantly ,thanks
You have two shift keys, left and right (one "arrow" key under "caps" but the other "arrow" is below "return"/"enter" key). Try right "arrow" (learn to call these keys "shift") in case your left key is failing. A lot depends if you have lap-top or desk top computer. If the latter you can replace key-board cheaply.
"And make sure the keyboard is set as a uk keyboard."
And once you've set the default to UK, remove the US Keyboard, then you can't accidentally switch keyboards.