Quizzes & Puzzles1 min ago
Lost DVD/CD Drives
3 Answers
Busy going through a re-install of Windows Vista 64 bit. All service packs and updates applied ok.
Now working on re-installing some programs and games. So far so good ;)
I now have a problem in as much my DVD/CD drives (2) have disappeared from 'My Computer'.
In Device Manager they show up with yellow exclamation marks and the 'Properties' dialogue box for both states
"A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)"
I have tried unistalling the Drives and re-starting but return to the same situation.
I have also tried checking in to the error code at M/Soft but have as yet not had any success with Vista 64, appears to me only related to XP.
Can anyone Help me please!
Now working on re-installing some programs and games. So far so good ;)
I now have a problem in as much my DVD/CD drives (2) have disappeared from 'My Computer'.
In Device Manager they show up with yellow exclamation marks and the 'Properties' dialogue box for both states
"A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)"
I have tried unistalling the Drives and re-starting but return to the same situation.
I have also tried checking in to the error code at M/Soft but have as yet not had any success with Vista 64, appears to me only related to XP.
Can anyone Help me please!
Answers
Best Answer
No best answer has yet been selected by SlackAlice. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Found the answer after a lot of searching as follows.
"Method 2 Delete Filter Drivers
======================
1. Click Start, type regedit and press ENTER.
2. Navigate to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3. Right click the {4D36E965-E325-11CE-BFC1-08002BE10318} entry, choose "Export", select Desktop in the Save in box and type backup in File Name. Click Save.
Please Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file.
4. Highlight this key ({4D36E965-E325-11CE-BFC1-08002BE10318}), on the right pane,
and then check if Upperfilters and Lowerfilters value are present. If so, please right click on the values and select "Delete" to remove them.
5. Restart the computer"
With some trepidation I decided to give it a try, I have an aversion to editing the registry, one false move and its 'fubar' lol.
Works fine now!!
posted this just in case it helps anyone else
(do not forget to backup your registry first)
"Method 2 Delete Filter Drivers
======================
1. Click Start, type regedit and press ENTER.
2. Navigate to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3. Right click the {4D36E965-E325-11CE-BFC1-08002BE10318} entry, choose "Export", select Desktop in the Save in box and type backup in File Name. Click Save.
Please Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file.
4. Highlight this key ({4D36E965-E325-11CE-BFC1-08002BE10318}), on the right pane,
and then check if Upperfilters and Lowerfilters value are present. If so, please right click on the values and select "Delete" to remove them.
5. Restart the computer"
With some trepidation I decided to give it a try, I have an aversion to editing the registry, one false move and its 'fubar' lol.
Works fine now!!
posted this just in case it helps anyone else
(do not forget to backup your registry first)