I know it's Christmas but I need some advice !!
Got the following message on my screen and am unable to access my E mails via Outlook. (Have reverted to Outlook Express for the time being):
"Cannot start MS Outlook.Cannot open the Outlook window.The set of folders cannot be opened.Errors have been detected in the file C:\Documents and Settings\User\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst. Quit Outlook and all mail-enabled applications, and then use the inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more information about the Inbox repair tool, see Help."
I've tried reinstalling Office 2007, tried what the message suggests, system restore and Googling the error message, all to no avail.
I would be very, very grateful for any advice/assistance.
TIA
FBG40
Are you worried about getting the emails back you used to have in outlook?
If not goto the control panel, select mail, click on profiles and delete the current profile and then open outlook and it'll prompt you to create a new profile.
Hi Albags
Tried that but to no avail - haven't got a clue why ? Every time I put the path in I am told it is not the correct path - any ideas ? Guess i'm not entering the correct path. Perhaps you could advise me - would be grateful if you could.
TIA
FBG40
Hi again
Just tried the path suggested but got the following message :
An unknown error prevented access to the file C:\Program Files\Microsoft Office\Office12\"C:Documents and Settings\User\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst".
FBG40
Hi - I'm back again !!
Been asking around and have been told that the problem lies in the .pst file. Has anybody any knowledge of the following application : "Stellar Outlook PST Repair" by Avanquest ?
Don't really want to try it without some sort of recommendation. Bit of a coward me !!
Many thanks
FBG40