Question Author
Thanks for the replies. I can access the account, but if i try to transfer money it requires Her card to be put into the reader and the code numbers entered, and, as the card has gone awol, same as her keys etc. its a problem. but, i have realised that i can write myself a cheque for the care home fee on Her cheque book and put it into my account, which will overcome the initial problem, although i could also pay it from my own bank account, but it might get complicated. i must add, that the care home does not accept cheques, which is a real pest.
Annie.