Changing broadband service provider

[Bert]

I was recently offered a good deal to go back to BT for phone calls and broadband. I am presently with Tiscali. When I called Tiscali to get my MAC, I asked about changes to my email. BT had said there was a possibility that I could keep my email address ([e-mail]), but tiscali said that was not possible. But the man also said I would lose everything I had in my email - my contacts, the contents of my inbox and my sent items - everything. I used to view my email on the Tiscali website, but now I use Windows Mail. I stayed offline and went to my Windows Mail, and everything was there. That means it is on my hard disk, doesn't it? Surely that means I cannot lose it when I switch to BT? I spoke to BT and they did not seem sure. I could save everything somewhere else, but there's such a lot, and I don't want to do that if I don't have to. Does anybody out there know for certain what will happen when I change?

[ACtheTROLL]

if you make sure a copy is downloaded from the server then yes.

something you might consider is opening a googlemail, yahoo or hotmail account

that way when you change next time (oh ... and there WILL be a next time) - you won't have this problem

[ACtheTROLL]

do it now ... and then forward all the mail you want to keep to your new address .. and you are watertight

[Ethel]

And of course it is easy to import all your contacts to gmail, and from there you can inform them of your new gmail address

[scaniavabis]

It's a little unrealistic to expect to keep a Tiscali email address when moving to BT. Like they've all said, if it's in Windows mail it will stay there when you move, if it's on Tiscali web mail page then it won't

[Bert]

The man at BT said that I would not lose what I have on Windows Mail. I will get a google or hotmail address, as suggested.