orange broadband upgrade

[frankief]

I got a call today from someone at Orange broadband.
I am paying �17.99/month for 2mb which I am happy with.
He said they were offering free upgrade to 8mb plus some extra box & phone plug in.
As I was a long term customer, there would be no charge!
I am sceptical and he was a bit pushy, rushing me, so I hung up. I wasn't even sure he was from Orange, he was asking my address and email.
Where's the catch, or is it i'm paying too much and they really want to keep me?

[deggers316]

if your happy with orange and i am, change your package to
HOME STARTER at �10 p/month 8mb speed and 10gb download and you get a free router which you have to have to increase the speed all free and no charge for upgrade
ive been with orange since it was freeserve then wanadoo and never had any probs with them

[muff13]

I am on the same package with Orange as you. About a year ago I contacted them to see if I could change to Home Starter. It appeared that this was not an option, but I indicated that I was not at all happy and would consider changing to another ISP.
At that I was told that, as a good will gesture, I could have mu current packageat 6months free and then the next 6 months paying �17.99 a month. It did tie me in for a furthar 12 months, but I diid not mind and really did not want the hassle of changing ISPs and, in effect, got my broadband for a year at the same price as Home Starter.
Could be worth your while trying the same ploy to see if it works for you.