Digital Photo Frame

Francis Asis | 07:53 Fri 01st Jul 2011 | Technology

22 Answers

Hi. I've got a digital photo frame which I plug into my computer with a USB to download photos on to it. Since I got Windows 7 it wont work. It is reading the connection as a CD drive rather than a USB so I can't download anything. It working to recharge the bettery though.
Can anyone help?
Thanks

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woofgang

Check the frame manufacturers website for new drivers.

Francis Asis

Question Author

Hi wolfgang. I've had a look but I can't find anything. Can I be cheeky and ask if you could look at the wesiteand see if you can find it? The address is www.ipiltd.net

Thanks

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Francis Asis

Question Author

No, cause it tells me to insert a disk.

-- answer removed --

Francis Asis

Question Author

Good idea. I'll try that and come back.

Francis Asis

Question Author

I'm back. No that didn't work. Thanks anyway.

-- answer removed --

ChuckFickens

I look in here more often that CB :)

First thing to try if you've not already done so is simply to plug it into a different USB port...

Next thing is to try starting the computer in safe mode and see if the frame works ok then... if it does it's something that is loading during the normal startip that's causing the problem (did you install any software for the frame?)

try the 2 things above and post back how it goes?

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woofgang

what is the actual make of the photo frame?

Francis Asis

Question Author

Thanks for your replies.
I have tried a different USB port. No luck.
The actual make is AURA.
I do get an option to reformat but I don't want to do that or I will lose everything thats on there.
I will try the SAFE mode, but I have never done it before. Is there anything I need to know before I do it?

ChuckFickens

Slightly worrisomely, the only one I could find that is any relation to the "www.ipiltd.net" site FA posted earlier is a dora the explorer one :-0

ChuckFickens

Everything will look big in safe mode, that's normal, and to get out of safe mode just restart your computer again.

Francis Asis

Question Author

I got it from Pricedrop TV about 4 years ago.

woofgang

Try bunging the model number in on here
http://members.driver...a+photo+frame+drivers

Francis Asis

Question Author

Tried the SAFE mode - no luck.
Wolfgang - it doesn't seem to have a model number.