I have a habit of blowing some problems out of all proportion and going off on a campaign - but if I take my Lithium I am usually okay ;-)
You have obviously thought this through and still feel that your feelings are valid. Go for it - the big problems in the world were once little ones that were not sorted out.
Hi Wolf - I'm not wound up about it but I am fed up of getting messed about and ripped off. How many others have gone there and been ripped off? I don't usually go this far but their customer service has been appalling. If you don't complain, nothing gets changed.
Thanks Karen - nothing ventured, nothing gained (don't want a refund just want them to acknowledge that they haven't done things very well.)