Hotmail Email Problem. Help Please

[Marijn]

I can't open my emails in Hotmail, and neither can anyone else, on my lap top, so it's not just my account. I can go into Hotmail and see how many emails I have waiting for me, but I can't open them. Can anyone help?

[jim360]

My hotmail/ Outlook account is working fine, which suggests that the problem is either with your laptop or the browser you are using.

I'd try, in order, the usual tips of refreshing the page, exiting and reloading the browser, trying a different one if possible, disconnecting from and reconnecting to the internet, restarting the laptop/ modem/ wireless router, etc etc. Once you've exhausted all those then you ought to post here again with information about what browser you are using, is it the latest update and so on.

[Marijn]

Thank you. My son has sorted it now. I'm now checking my emails through Firefox instead of Internet Explorer.