ChatterBank4 mins ago
Bt Cordless Phone
12 Answers
I have two of the above units one upstairs and one d/stairs.For the last couple of days I can't phone out or receive any calls.When I lift the receiver to make a call all I can hear is a "mush" sound.As is obvious I can still get the internet,which poses the problem "is the fault internal or ex?"Thanks.
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.have you got another phone that isn't cordless? You need to unplug everything and plug it into your master socket. If the phone works than the fault is within your house, if it doesn't it a line fault. Plug the same corded phone into your other sockets to check that they are working and if they are then its the cordless phone that is the problem. I keep an ancient corded phne for this purpose. You can get one on amazon for less that a fiver, around 7 quid in argos
You could always visit BTs site and carry out a line test.
The results are not always acccurate though.
Another option would be to remeove the front plate from your master socket and plug a known working corded phone into it. If you get a clear line then you know the fault is internal. If not then the fault is outside.
The results are not always acccurate though.
Another option would be to remeove the front plate from your master socket and plug a known working corded phone into it. If you get a clear line then you know the fault is internal. If not then the fault is outside.